Collections & Accounts Receivable Management

We apply structured, ethical, and consistent collection strategies to help substance use disorder and behavioral health providers recover outstanding balances and stabilize cash flow.

Our accounts receivable oversight is informed by real payer dynamics and operational experience, including work with providers in California and Florida.

Structured AR Oversight

Aging accounts receivable reduces liquidity and increases financial uncertainty. We implement disciplined tracking and escalation processes to prevent claims from becoming stagnant.

Our approach focuses on persistence, documentation clarity, and payer accountability.

Insurance Follow Up & Recovery

We conduct organized, ongoing follow up with commercial payers to:

• Address unpaid and partially paid claims
• Resolve processing delays
• Clarify benefit interpretations
• Escalate unresolved disputes

This structured engagement accelerates reimbursement and reduces write offs.

Patient Responsibility Collections

We manage patient balances with professionalism and transparency, ensuring communication aligns with compliance standards and preserves provider patient relationships.

Member Reimbursement Recovery

When payers issue payment directly to members, we coordinate structured recovery processes to reconcile and collect paid to member reimbursements.

Aging AR Resolution & Escalation

For older receivables, we conduct systematic review and targeted escalation. This may include documentation reinforcement, appeal submission, or contract enforcement actions when appropriate.

Protecting Cash Flow & Financial Stability

Strong accounts receivable management reduces revenue leakage, shortens collection cycles, and supports long term operational sustainability.